Answer Calls Properly

June 21, 2020 • written by

Answer calls from unknown numbers properly.

If you’re a professional or dream of becoming professional, you need to know basic phone etiquette.

When you answer your cellphone, please proceed to a quiet area with good reception.

It doesn’t hurt to answer in English.

From personal experience, it always gives a professional impression.

This is my casual answer:

Hello?

This is my answer in the morning:

Hello! Good morning!

This is my answer in the afternoon.

Hello! Good afternoon!

This is my answer in the evening.

Hello! Good evening!

If I don’t recognize both the number and the voice of the caller, I ask:

May I know who’s this?

If I can’t stay on the phone and talk.

I’m sorry. This is not a good time. May I call you back?

I always thank the callers.

Thank you!

I hope you find this short lesson useful.

Thank you for reading this far and thank you for your attention.

If you made it this far, you should introduce yourself.

I am praying for your success. God bless!

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Always remember that if I can do it, you can do it too.

MY LESSONS ALREADY HELPED HUNDREDS OF FILIPINOS GET HIRED IN A CALL CENTER.