Answer calls from unknown numbers properly.
If you’re a professional or dream of becoming professional, you need to know basic phone etiquette.
When you answer your cellphone, please proceed to a quiet area with good reception.
It doesn’t hurt to answer in English.
From personal experience, it always gives a professional impression.
This is my casual answer:
This is my answer in the morning:
Hello! Good morning!
This is my answer in the afternoon.
Hello! Good afternoon!
This is my answer in the evening.
Hello! Good evening!
If I don’t recognize both the number and the voice of the caller, I ask:
May I know who’s this?
If I can’t stay on the phone and talk.
I’m sorry. This is not a good time. May I call you back?
I always thank the callers.
I hope you find this short lesson useful.
Thank you for reading this far and thank you for your attention.
If you made it this far, you should introduce yourself.
I am praying for your success. God bless!
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