The largest collection of call center lessons and tips to help Filipinos get hired in a call center.



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These are the recent lessons that will help you ger hired in a call center and earn well for your family. Keep going to read all the lessons.


How To Thrive in BPO Industry - Lessons from Arnel Agravante

Good Things Aren't Expensive

Painful Advice - Real Talk

If You Find Yourself in an Unfortunate Position Get Help

Does Watching English Shows Help Improve My English?

My First Successful Assist

Your Biggest Failure

Don’t Sacrifice Food

Call Center Agents are NOT the True Bayaning Puyat

Joni Nillar of Sutherland Tarlac Plagiarize Kevin of Call Center Training Tips

Self Assessment - How to Get Help

If You Failed More Than Ten Times Take Another Job

Avoid This Kind of Loser Attitude

Give Support then Get Support

How to Build a Balanced Life with BPO Income - Career Advice from Charles Jeffs

Being a Team Player is Not Cheating

What Happens When You Watch English Movies to Improve Your English

Write Down Everything That You Know

Call Center Listening Tips

How to Overcome Difficulty Listening to Customers

Customer Service Sentences

Phonetic Alphabet - How Effectively to Spell Details to the Customer

How to Achieve Your Most Ambitious Goal

How I Transformed Myself From Poor Seller To Receiving the Top Agent of Sales Award - Thank You Jeffrey

Call Center Work is NOT for WEAKLINGS

Computer Skills Part 3 - IN PROGRESS

Why There's No Music or Funny Sounds in My Videos

Level 2 Computer Skills

Write Using One Sentence Paragraphs

How to Increase Your Negotiating Power and earn 30-40k or higher

Can't Think of Accomplishments? READ THIS

Why do you want to work here? My answer

Be Patient. Get Better.

Don't Listen to Fake Call Center Job Hunting Advice

Thoughts on Mayor Sanchez

Stop Being a Weak Loser

Whatever It Takes - Levels of Commitment

How To Lose Weight While Working in a Call Center

Take This Free Typing Test

Take This Simple Business English Test

Take This Simple Business English Quiz

Take This Simple Listening Test

Take This Simple Grammar Test

Take This Online IQ Test

Call Center Skills That Make Your Life Easier

True Tome of Power

What's Holding You Back?

Use This Daily Journal to Improve Your English

English Movies Won't Improve Your Communication Skills

You Won't Enhance Your Communication Skills in a Call Center

Ultimate Self Confidence Formula

Interview Mindset

Take the Big Five Personality Test

Use Your Weakness As Strengths

Failure is Valuable

Dangers of Copying Interview Answers From The Internet

Take The Sixteen Personalities Test

Chinese Astral Activity

Horoscope Activity

This Weekly Activity Will Change Your Life

Facebook Page Announcement

How to Decline Customer Requests

How to Deal With Bad Service Situations

How to Deal with Customers Who Disagree With You

How to Talk to Tech Support Customers

How to Talk to Customers

Sample Customer Service Call

Weakness doesn’t get a vote.

Impress Your Interviewer With Notes

Take The DISC Personality Test

Modern Career Skills

Good Friends Boost English Skills

Reasons Why Watching English Movies and TV Shows Won't Improve Your English Skills

Cost of Unemployment

Are You a Team Player?

Lessons from Martial Arts

Free Call Center Training Schools are Scams

How to Overcome Call Center Interview Fear

Windows Keyboard Shortcuts for Beginner Call Center Agents

Career Advancement is Easy

Why You Should Visit Piso Pinoy

Biggest Reason for Poor Sales and CSAT Scores

Facebook Mistakes That Kill Job Applications

Fake Savings

How to Find Love While Working in a Call Center

How To Handle Failure - Short Version

What will make you take/quit a job?

Think in English

Five activities that improves your English

Sossy Mode Gives You Smooth Powerful Confident English

Activate Celebrity Mode for Smooth Confident English

Smiling Makes Your English Sound Better

Common English Pronunciation Errors

When is Poor Communication Skills Acceptable?

Watch Karl Smallwood's YouTube Channel

Don't be a Nice Guy

Are You Man Enough to Read This?

Past Builds Future

Call Center Upgrades

Difficult Means Many Easy Tasks

Stop Wanting Everybody to Support You

Purchases Under $100 that Changed My Life

Maganda ba Grades mo?

Can You Describe Your Favorite TV Show In Detail?

How to Double Your Money While Working in a Call Center

Don't Weaken Yourself

Be Brave and Wise

Lessons From My Grab Ride With Another Super Agent

It's okay to give up

Short Lesson on Trade

Why You Should Stop Watching Anime and K Drama

Negative Emotions Have a Purpose - and it's NOT What You Think

Why You Should Consider Not Applying In A Call Center

Why You Should Follow Zach Gallardo

God Gives You Darkness so You Can Bloom

You Can Be A Millionaire...

Watch Cooking Shows to Learn How To Give Instructions Well

God Gave You Fear So You Can Win

Everything Valuable in Life is Difficult

Life is Exciting if You're Responsible

Multiply Your Call Center Salary

Start Improving Your Life Today

Questions That Made Me a Top Performer

Pride Makes Failure Permanent

Persistence Overcomes Resistance

What Attitude Gets You Hired and What Keeps You Unemployed

Gusto Ko Mag Trabaho sa Call Center...

How to Get Rewarded for Your Skills

Do You Act Like a Performer or Observer?

How to Stop Being a Loser

Ten tips on How to Get Hired in a Call Center This Week

Here Are Google Shortcuts

Call Center Internet Skills

How to Always Give the Best Response to Customers - Write the Perfect Spiel

Google Search Call Center Companies in Your City

Make a List of Call Center Companies

Dream Job Recipe

How to Create a Clothing Schedule and Save Your Time

Most Difficult Pronunciation Practice

Lessons From Mae of Malabon

Naaalala mo pa ba?

How Do I Become Smarter?

What kind of computer skills are required in a call center?

Pre Employment Checklist

How long is the job application process?

Basic Call Center Job Application Requirements

What is B2B and what is B2C?

What is inbound and what is outbound?

What is a call center account?

What is BPO?

What is a Call Center?

The Weekly Mini-Challenges

Embrace Difficulty

People Judge You

How to Connect With Your Interviewer

A Day In The Life Of A Customer Service Representative

The most important question you need to ask your interviewer

Why Are College Graduates Better to Hire for Recruiters

Cellphone Test

List Down Ten Ideas

American and Filipino Culture

YouTube Recommendations

How I Failed Contract Signing

10 Ingredients of Top Agents

How to Answer Questions You Don't Know the Answer To

Learn to Tell Stories

Know Yourself Better By Answering Surveys

Dream Job Formula

Questions to Ask Your Interviewer

Book Recommendations

Why You Need an Email Address

Google Initiative

Anything You Need Can Be Learned

Why You Should Sing and Pray During The Versant Test

Cost of Getting Hired in a Call Center

Upgrade Your Attitude and Skills to Deserve Success

How to Guarantee Success

Call Simulation Tips

Use a Smartphone to Overcome Shyness

Shortcut to Introduction Questions

Listen to Podcasts

Call Center Job Application Tips

Count Your Blessings

Walang Antayan sa Final Interview

Arrogance Guarantees Poverty

Finding the Good

Is Your Dream Job Working for a Call Center or BPO?

You Ever Feel Stupid? Here's How to Get Smarter

How To Spend Call Center Money

Literally Hundreds of Job Application Lessons from Lifehacker

Complete Call Center Call Simulation Screening Process And Call Flow

Secret to My Good English

Opportunities You Miss Because of Poor English

How to Answer Random Questions At Call Center Interviews

Complete Guide to Setting Goals

31 Call Center Tips

Job Application Reality

10 Tips To Speed Up Your Improvement

You Need Advantages

Identify Milestones To Inch Forward To Success

The Right Way To Spend

Get Advice From Right People

How To Get Your Desired Salary

Easier Than Memorizing Interview Answers

The Right Questions Can Change Your Life

How To Start Improving Your English Skills

How to Pass Call Center Training

You Need Energy To Succeed

Examples of Words With Silent Letters

How to Answer Call Center Interview Questions

Best Place To Learn For Free On The Internet

Avoid Fillers and Answer Every Question with Delaying Tactics

Thoughts on Career Advancement

How To Set Goals

Success Lessons From Deadpool

Be Proactive Instead of Reactive

How To Always Have A Job Offer

Master Your Mind By Learning About Your Negative Self Talk

Four Stages of Learning Anything

How To Exit Call Center Work

Master Your Mind By Learning About Your Self Talk

Solution Focus

Do You Have Good or Bad English?

How One Small Change a Day Got Me a Top Agent Award

Are You A Performer Or A Spectator

What is is Pumasok Ka Pa Performance?

How to Get Consistent Good Customer Feedback

How To Break Through Life Challenges

How to Increase Willpower

Impossible Means Small Steps Every Day

Learn Fluent English

Learning Confidence

How To Develop Confidence and Good Habits

How To Conquer Shyness

Training Sucks But Winning is Everything

How to Analyze Habits and Think Like a Boss

How To Solve Any Problem

10 Small Things That You Can Do To Get Hired Over Other Superior Job Applicants

Five Tips to Improve Your Communication Skills

The Most Important Question You Need To Ask Your Call Center Interviewer

Four Lessons That Allowed Me To Land Any Job

How To Get Hired In A Call Center If You Have No Money

Call Center Job Application

From The Tip Collection

Tell Your Interviewer Amazing Stories That Make You Stand Out This Resume Exercise Teaches You How

Before You Spend Time Looking for Easy Call Centers

Why Asking Questions and Small Talk Are Important in Interviews

Why Limitations Are Opportunities for Growth and Creativity

Continue to Refine Your Pronunciation After You Get Hired

How to Become an Expert Call Center Agent By Knowing The Basics

Why You Should Say Challenge Accepted

Use Delaying Tactics When You Don't Have a Ready Answer

Don't Use Sir or Ma'am to Increase Your Confidence

Ask Your Interviewer to Explain the Job Application Process

My Pronunciation Cheat Sheet

How To Have an Awesome Year Working in a Call Center

How to Answer Difficult Interview Questions if You Have Low Self Esteem

How To Be A Positive Problem Solver

What makes me different?

You Are Awesome

After This My Next Try Will Be Better Than The Last One

How To Sound Smarter When You Answer Questions

How To Answer Tell Me Something About Yourself Questions

What Good Call Center Companies are Hiring in Manila? Where Do I Apply First?

Better Opportunities, Best Answers, Neat Resume and Remember Details

How to Prepare for Opportunities

Reader Submitted Tips: From Waiter To Call Center Agent

How to Have Super Powers

27 Tips to Help You Get Hired In a Call Center

Practice English at a Drinking Session

Ten Small Things That Give Me an Advantage When Looking for Work

How To Overcome Your Super Shy Self with One Exercise

How to Level Up and Get Hired in a Call Center

6 Things I Did Right - That Got Me Hired In A Call Center

How to Build a Call Center Resume From Scratch No Work Experience

How to Turn a Disadvantage into a Perk

Solve Problems by Offering Solutions

Call Center Job Interview Preparation Questions

What Can a Shy Person Do?

How to Connect Your Strength, Weakness or Experience to Why You Want to Work in a Call Center

How to Write a Resume for Call Center Application

How far will attitude and skills take you?

Call Center Interview Questions and Suggested Answers

Welcome to Call Center Training Tips