Continue to Refine Your Pronunciation After You Get Hired

March 26, 2014 • written by

While making calls have you ever been asked the following questions?

Has the Customer Asked You…

Where are you located?

I don’t understand your English.

What?

Say that again?

Can you transfer me to an American agent?

If you are getting this often on your calls your pronunciation still sucks.

Here’s how to fix it.

Be humble and don’t be pride full we can all use a little improvement.

What corrections have you found so far?

I am praying for your success. God bless!

If you made it this far, you should introduce yourself.

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