ACCESS 1,000 FREE LESSONS

The website callcentertrainingtips.com is part of my community service.

I share over a thousand free lessons on this website.

I share free lessons on our Facebook Page.

I also record and post video lessons.

I built several different email modules.

You'll receive lessons and practical exercises via email to upgrade your skills.

I answer questions on chat and email as you self-study.

Please remember to stay polite and be patient as I get hundreds of messages a week from other people asking for help.

Don't feel pressured to buy anything if you don't have money to pay for our lessons.

I have thousands of free lessons posted on the page.

Check out my video lessons page.

The best part about buying my book or joining an official session is that we get to hang out for real.

I look forward to practicing with you.

FREE EMAIL LESSONS

I'll email you my best lessons.

I'll also forward announcements and opportunities that I don't publicly post on this site and my social networks.

GET FREE EMAIL LESSONS

FREE CALL CENTER BASICS

I created a short email series where I teach Call Center Basics.

You'll get the lessons and training materials sent to your email.

I answer questions via email as you self-study.

Please be patient and polite as I get hundreds of messages a week from other people asking for help.

GET FREE CALL CENTER BASICS

FREE ENGLISH LESSONS

Join my short email series to learn English.

You'll get the lessons and training materials free on your email..

I answer questions via email.

Please be patient and polite as I get hundreds of messages a week from other people asking for help.

I WANT TO IMPROVE MY ENGLISH

FREE ZOOM TRAINING

Join my free Zoom training.

We discuss different topics at each session.

I'll email you the next available schedule.

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HOW TO SURVIVE NIGHT SHIFT WORK SCHEDULE

A NEW CALL CENTER AGENT'S GUIDE TO WORKING, SLEEPING, AND THRIVING WITH NIGHT SHIFT WORK HOURS

The title says it all.

Click the button to download a free copy.

FREE BOOK INFORMATION

FREE DOWNLOAD

SMALL BOOK OF BLESSINGS - FREE

HOW TO CONVINCE THE INTERVIEWER THAT YOU'RE THE PERFECT FIT FOR THE JOB

Written by Kevin Olega.

This is a free book!!!

This book covers strategies on how to become more positive and convince the interviewer that you're a future leader in their company.

Get the tactics used by top performers on how to be unstoppable in the face of obstacles.

Learn the secrets and strategies on how to crush your depressing and negative thoughts.

FREE BOOK INFORMATION

FREE DOWNLOAD - BOOK OF BLESSINGS

FEATURED VIDEO LESSONS

PRACTICAL STEPS ON HOW TO BECOME FLUENT AT SPEAKING ENGLISH

CALL CENTER BASICS - EVERYTHING YOU NEED TO GET HIRED IN A CALL CENTER

PRONUNCIATION PRACTICE - TOP 100 WORDS

MOCK CALL TRAINING - CUSTOMER SERVICE SENTENCES

BECOME A SUCCESSFUL ONLINE FREELANCER

I created a short email series where I teach how to make money online.

You'll get the lessons and training materials sent to your email.

GET ONLINE FREELANCER BASICS

WHO IS KEVIN?

We help introverts like you develop confidence the skills to qualify for your dream job.

My name is Kevin Olega.

I'm a project manager for a US-based IT company and HR services firm.

Before that, I'm a top agent at West Contact Services and a consistent CSAT and TSR awardee at Comcast.

I was also an online English teacher, academic tutor, and sales trainer.

These are my stories on getting a job, building confidence, personal improvement, skills training, and communication skills.

I've been helping friends get hired since 2005.

I worked for the first call center school in Manila.

I made money conducting training and tutorial service.

I started Call Center Training Tips dot com in 2011.

We helped thousands of Filipinos get hired in a call center.

I’m an introvert that always had trouble communicating with confidence.

I began working at 17 as a promodizer earning below minimum wage.

I worked in real estate, financial, then corporate sales.

My last call center job was in 2013.

I was top agent in the call center for three years.

I became a freelancer, professional writer, VA, and eventually project manager.

I share my lessons freely because I'm trying to meet interesting people.

CLICK HERE IF YOU WANT ADVICE ON HOW TO GET HIRED IN A CALL CENTER

CLICK HERE TO DISCOVER AND FIX YOUR JOB APPLICATION ERRORS

When you get the chance, please enroll in our coaching to learn new skills and support our website.

CLICK HERE TO GET COACHING

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