Video Lessons
Here are some of our video lessons.
CLICK HERE TO ACCESS OUR YOUTUBE CHANNEL
Please watch the videos until the end.
Hit like and subscribe.
Take notes and you’ll remember the important details.
Engaging with this content—like, share, comment—enhances learning and unlocks more resources. I’m here for any questions. Let’s keep in touch.
Support the other students by sharing your notes in the comment section.
FREE ENGLISH LESSONS PLAYLIST
To boost your English and interview prep, regularly visit my English Lessons playlist on YouTube. These videos, are the same lessons from my live classes, offer easy-to-follow guides to improve communication skills and interview readiness.
Watch the English Lessons Playlist
PHONE COACHING SAMPLES
This is a sample phone coaching session.
We discuss the experience of the student.
We discuss grammar and pronunciation on session one.
I point out errors in the session.
We avoid publishing personal information.
We ask our students to remove complete names and addresses from their answers.
We also give interview and career advice.
PRONUNCIATION PHONE COACHING SOLO PRACTICE
PRONUNCIATION MOCK CALL, CALL SIMULATION, CALL FLOW.
Watch Call Simulation Video on YouTube
PRONUNCIATION PHONE COACHING 45 MINUTES
PRONUNCIATION PHONE COACHING 30 MINUTES
RANKING ENGLISH PRACTICE ACTIVITIES
PHONE COACHING SESSION WITH A TEACHER
MY STUDENT GOT HIRED
CUSTOMER SERVICE SENTENCES TEST
SOLVING IMPOSSIBLE PROBLEMS - MENTORING A TEACHER
My advice for teachers exploring call center work, VA work and online teaching.
Activities that improve your English
Thoughts Why You Need to Shorten Sentences
Giving Grammar Corrections and Harsh Career Advice
Answering Questions About Call Center Work
What to do When You Run Out of Money
The EXACT Story That Will Convince The Interviewer To Hire You
Pronunciation Practice Activity 45 minutes.
Pronunciation Practice Session 30 minutes
Share Specific Goals During Call Center Interviews
What’s Your Expected Salary?
Why It’s Difficult To Answer Interview Questions in English
Giving Detailed Instructions is Valuable
How to Answer Call Center Interview Questions
Write with me for 30 minutes
My Advice to New Call Center Agents
TRAINING MODULE SAMPLES
Please let me know that you finished watching the video.