What is a Call Center?

June 15, 2012 • written by

What the heck is a Call Center?

Wikipedia says:A call centre or call center is a centralised office used for the purpose of receiving and transmitting a large volume of requests by telephone. A call centre is operated by a company to administer incoming product support or information inquiries from consumers. Outgoing calls for telemarketing, clientele, product services, and debt collection are also made.

That’s true. The real question is:

What the heck is a call center for me?

**For different people there are different answers.**

**But that’s not who I wrote this blog for.**

The call center is in no way the prefect solution. I myself am not currently employed in one. The pay is pretty okay and the shifts vary and you may like it or not like it depending on your lifestyle. I present it as a stepping stone to other opportunities like:

What is a call center for you?

Trivia: One of the most common messages that we receive is “Hi I want to be a call center, can you give me some tips”

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