Call Center Training Tips is a resource I put together for friends who are looking for work in a call center. Over the next few weeks I’ll be covering the following topics:

  • What is a Call Center?
  • What is a BPO?
  • Call Center Application Requirements.
  • What the heck does inbound/outbound mean?
  • Common Call Center Jobs
  • Common Call Center Job: Customer Service
  • Common Call Center Job: Technical Support
  • Common Call Center Job: Sales
  • Why is there permanent hiring in a call center?
  • Call Center Application: 3 Skills Call Center Recruiters are Looking for.
  • Call Center Application: Common Pronunciation Mistakes
  • Call Center Application: 3 Ways To Get Hired.

Head back here every now and then for updates. I hope this helps you.

Do you want more of these kinds of posts? Please let me know by sending me a message. I’ll do my best to answer when I’m online.

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Thank you for reading. If I can do it, you can do it. Praying for your success.