Hi there.

If you’re new here, my name is Kevin and I write the lessons here and maintain this site.

If you haven’t already, send me a message to say hi.

You can also join the small Facebook community you can message me there and we can be Facebook buddies.

I would love it if you sign up as an email subscriber. That way I can send you a message and send you new lessons on my site.

If you go to the archives it contains every lesson I’ve written.

This site has hundreds of hours of lessons and activities that you can read and learn from.

In terms of training I offer intensive training for a fee and free self-study training through this blog.

I hope you benefit and enjoy it as much as I enjoyed putting it together.

Here are the top articles that you should read if you want to get hired in a call center.

Don’t miss these opportinities because you can’t speak in English.

Call Center Interview Tips

If you need help with your interview skills.

Resume for Call Center Application

A good resume is like a brochure that will make the Call Center Recruiter want to call you. Follow my format and get more call center interview invites:

English Skills for Call Center Application

English is a primary skill in a call center. Improve your English with these tips:

Confidence to Work in a Call Center

Confidence is important. The lack of confidence is the most common reason why people don’t get hired. Here are some tips to overcome confidence issues:

Call Center Job Application

If you’re not getting hired, here are some general Call Call Center Job Application Tips

Call Center Success

Here are some tips about personal development, inspiration and motivation. Succeeding has more to do with collecting advantages and using failure to make yourself a better person. Here are some

Hired as a Call Center Agent

Our relationship doesn’t end when you get hired. I’ve written some tips on how to succeed in life as a call center agent.


I’m also selling a book.

A Shy Person’s Guide on How to Get Hired in a Call Center by Kevin Olega.

It’s a printable, digital copy. Mobile ebook now available.

Budget Version is Php 299 and comes with:

  • 14 days of email lessons and activities
  • One hour of phone coaching and lessons.
  • unlimited chat support.

Sulit Version is Php 499 and comes with:

  • 30 days of email lessons and activities
  • How to Pass Call Center Training
  • Three hours of phone coaching and lessons
  • unlimited chat support.

VIP Version is Php 999 and comes with:

  • 30 days of email lessons and activities
  • Five hours of phone coaching and lessons
  • Guaranteed Job Assistance
  • Resume Assistance
  • How to Pass Call Center Training
  • Application Coaching and Strategy
  • How to become Top Agent
  • Confidence building sessions
  • Lifetime VIP status.
  • Unlimited chat support.

Payments are received through BPI, BDO and Paypal.

Please inquire by sending an email or a Facebook message.