Common Call Center Jobs: (Customer Service, Sales and Tech Support)

June 15, 2012 • written by

There are a lot of different business processes being outsourced in the Philippines. Call center companies receive outsourcing requests and projects from multinational companies abroad and from small and medium enterprises.

Locally, call center companies are starting to accept call center projects from local companies and some local companies are now putting up their own internal call centers.

Call Center Jobs are solutions to problems so if you would like to accept a call center job you must first understand that you are providing solutions to a problem. At times it will be uncomfortable (at first) or stressful (if you’re not doing it correctly) but that’s why they pay you.

As professionals we are paid to solve problems. What we can do to improve the situation is to try to improve ourselves bit by bit.

Here’s a short list of the most common call center jobs in the Philippines:

I personally believe that it’s a good idea to learn a bit about the three roles because one skill would complement the other. I might write about that in the future. Remember that these jobs can be both inbound or outbound. There are more but these are what we’re going to talk about in detail on the next post. What kind of Call Center Job would you want?

Do you want more of these kinds of posts? Please let me know by sending me a message. I do my best to answer everyone's message when I’m online.

This is not a sponsored post so if you read until the end, show your love and support. Buy our books. Make a donation to keep this site alive. Subscribe on Facebook and YouTube. When you’re done, share this with your friends.

Stay in touch by signing up to my email list and join our growing list of subscribers.

We may never meet but I'm happy I am able to contribute to your life through my writing.

Thank you for reading and thank you for your attention.

Always remember that if I can do it, you can do it too.

Successful people are willing to experience temporary discomfort and do difficult activities that unsuccessful people are NOT willing to do so that they are able to build the life and enjoy benefits that unsuccessfull people will never have.

I am always praying for your success.

Do you have a question or just want to say something? Leave a comment. I read all of them.