A customer service job is usually the preferred job of first time applicants in a call center. A reason, I believe is that the customer service call center job is wanted because it’s the most familiar. If you’re wondering what a call center customer service job is here are local examples.
When you call Globe, Smart, PLDT, Sun Cellular for assistance with your phone bills, make balance inquiries, reconnection etc.
When you call your bank or credit card company about inquiries, disputes, requests etc.
Both situations are handled by a customer service representative. So if you’re trying to imagine what kind of work you’ll be doing, that’s it.
Thank you for reading. Email me one thing that you learned that had an impact and what you did about it. email@example.com. I read each and every email.