There are no right or wrong answers here because the answers would depend on who you are. The key is asking yourself the questions in advance and deciding on the answer before a call center interview. One of the common problems I see is that people wait for the question before they start thinking about the answer.
In a call center job application is key and knowing a lot of the answers beforehand saves you a lot of time and makes you more credible when you give an answer.
I’m not recommending giving a memorized answer. I do recommend however that you know the gist or the main points of your answer before hand.
- How to Introduce yourself
- What are your strengths
- What are your weaknesses.
- Why you want to work in a call center
Spend some time thinking about these things. I recommend writing them down and ask yourself if your answers are good enough.
If you were hiring yourself as a call center agent, would you pick yourself for the job?
If not, what do you think would be a better answer?
Use this set of questions for now. Tomorrow I’ll post tips on how I answer these questions.
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