What is a Call Center?

April 24, 2019 • written by

Wikipedia says:A call centre or call center is a centralised office used for the purpose of receiving and transmitting a large volume of requests by telephone. A call centre is operated by a company to administer incoming product support or information inquiries from consumers. Outgoing calls for telemarketing, clientele, product services, and debt collection are also made.

That’s true. The real question is:

What the is a call center for me?

For different people there are different answers.

For a business owners it’s a place to outsource business related tasks we’d rather not handle on our own.

For some entrepreneurs it’s a business opportunity.

But that’s not who I wrote this blog for.

You just retired from your work voluntarily or involuntarily and you’re bored with staying at home and looking for a source of income a call center maybe for you.

You’re a fresh graduate, looking to earn some money for yourself or to start a business later on. Maybe you feel it’s a bad way to invest your time to take a job that pays below minimum wage.

You’re a new graduate and you can’t find a job in the field of study you took up in college.

You’re a single mom looking for a way to make ends meet.

You have someone you can’t support, who needs a job.

You want to learn business practices and how some foreign companies operate.

The call center is in no way the prefect solution. I myself am not currently employed in one. The pay is pretty okay and the shifts vary and you may like it or not like it depending on your lifestyle. I present it as a stepping stone to other opportunities like:

Whatever it is it’s not limited to that.

Use your imagination friend.

That will be all for now.

Please come back tomorrow for the next lesson.

What is a call center for you?

Trivia: One of the most common messages that we receive is “Hi I want to be a call center, can you give me some tips”

Thank you for reading this far and thank you for your attention.

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Always remember that if I can do it, you can do it too.

Successful people are willing to experience temporary discomfort and do difficult activities that unsuccessful people are NOT willing to do so that they are able to build the life and enjoy benefits that unsuccessfull people will never have.

I am always praying for your success.